Privacy Policy

Effective Date: May 15, 2025

Catalyst Community Wellness ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our facilities, use our website, or engage with our personal training and wellness services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, physical address, date of birth, emergency contact, and fitness goals.

  • Health & Fitness Information: Relevant medical history, injuries, fitness assessments, and training progress (provided voluntarily).

  • Payment Information: Billing details for membership or training sessions (processed securely through third-party providers).

  • Website Usage Data: IP address, browser type, pages visited, and usage patterns (via cookies and analytics tools).

2. How We Collect Information

We collect information in the following ways:


  • When you sign up for a membership or personal training services

  • Through online forms or website contact submissions

  • During in-person consultations or fitness assessments

  • Automatically through cookies and third-party analytics (e.g., Google Analytics)

3. Why We Collect Your Information

We use your data to:

  • Provide and manage your training programs

  • Communicate scheduling, billing, and updates

  • Improve our fitness services and facility operations

  • Comply with legal obligations and safety protocols

  • Send newsletters or promotions (you may opt out at any time)


4. How We Share Your Information

We do not sell your personal information. We may share it with:


  • Service Providers: Payment processors, scheduling tools, or analytics platforms under strict confidentiality agreements.

  • Medical or Emergency Personnel: If needed to address a health or safety concern.

  • Legal Authorities: If required by law, subpoena, or in the event of a suspected violation of our terms or policies.


5. Data Storage and Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal data. While no system can be 100% secure, we work to prevent unauthorized access, loss, or misuse of your data.


6. Retention of Data

We retain personal information only as long as necessary to fulfill the purposes described above, unless a longer retention period is required by law.


7. Your Rights

You have the right to:


  • Access and update your personal information

  • Request deletion of your information (unless legally required to retain it)

  • Opt out of marketing communications

  • Request information about how your data is used


To make such requests, contact us at office@ccw.fit